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Category
Industry
Job Type
Job Location
Education
Bachelors
Date Posted
Apr 15, 2021
Last Date
May 15, 2021
Job Status
expired

Job Description

Communication Engineer Jobs

Department : Digital, Technology and Strategic Planning
Section : Networks and Communication

Experience: 1 - 2 years as a communication Engineer

Basic Requirement:
- Basic understanding of voice over IP (VoIP) and session initiation protocol (SIP)
- Good conceptual knowledge of ACD / call centre CTI technology
- Flexibility and availability for working any time of day and any day of week
- Good verbal and written English communication skills
- Ability to work alone and as part of a team
Certification :
- Genesys Certified Associate (GCA)
- Avaya IP Office Platform Certified
Job Duties:
- Troubleshooting day to day operational issues with respect to Genesys and Avaya
- Acting as POC for daily contact centre/ IP Telephony issues and concerns
- Coordinating with other technical teams and vendor for issues resolution
- Performing daily / weekly / monthly system maintenance tasks and minimizing downtimes
Interested candidates can send in their CV's at maisa.eraj@jubileelife.com

How to Apply

The Application procedure is mentioned below in "Job Image"

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