Hiring a "Client Success Analyst" for our RWP office. The mission & vision for client success is to be our client’s trusted advisor & advocate helping them leverage CareCloud’s services & solutions to achieve their goals. This is a client-facing role whereby the individual will be directly responsible for managing the relationship of clients. The client success manager’s analyst’s role owns the client relationship and is influential in shaping the client experience. The role is oriented to work in partnership with the client’s operational and executive leadership on case management, contract questions, deescalating risk factors, and/or product escalations. Tools / Skills Diagnostic Listening & Adaptive Communication Style Judgment & Initiative Data Analytics & Critical Thinking Influence & Persuasion Planning, Execution & Accountability Industry Knowledge & Expertise Executive Presence, Strong Business Acumen & Strategic Advisor Physician Revenue Cycle, Medical Practice Operations & Clinical Operations experience Team oriented, Engaged, and Highly Collaborative Apply: Portal: Careers.mtbc.com Share resume at jobspk@mtbc.com
The Application procedure is mentioned below in "Job Image"
